Legal Framework

Last Updated: January 1, 2026

PolarisCoreSystems ("we," "our," or "us"), located at Calle Aquitania 17, Piso 4 N, Madrid, Spain, is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Spanish data protection legislation.

1. Data Controller

The data controller responsible for your personal data is PolarisCoreSystems, registered at Calle Aquitania 17, Piso 4 N, Madrid, Spain. For any inquiries regarding data processing, contact us at [email protected].

2. Data We Collect

We collect and process the following categories of personal data:

• — Identity data: Name, email address, telephone number
• — Technical data: IP address, browser type, device information, operating system
• — Usage data: Pages visited, time spent on pages, click patterns, referral sources
• — Communication data: Messages sent through contact forms, email correspondence

3. Legal Basis for Processing

We process your personal data under the following legal bases as defined in Article 6 of the GDPR:

• — Consent (Article 6(1)(a)): When you submit information through our contact forms
• — Contractual necessity (Article 6(1)(b)): To fulfill service agreements and project deliverables
• — Legitimate interest (Article 6(1)(f)): For website analytics, security, and service improvement

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for 24 months. Project-related data is retained for 5 years following project completion to comply with Spanish commercial record-keeping requirements.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• — Right of access (Article 15): Request copies of your personal data
• — Right to rectification (Article 16): Request correction of inaccurate data
• — Right to erasure (Article 17): Request deletion of your personal data
• — Right to restrict processing (Article 18): Request limitation of data processing
• — Right to data portability (Article 20): Receive your data in a structured, machine-readable format
• — Right to object (Article 21): Object to processing based on legitimate interests

To exercise any of these rights, contact our Data Protection Officer at [email protected].

6. Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Security Measures

PolarisCoreSystems implements appropriate technical and organizational measures to ensure the security of your personal data, including encryption, access controls, and regular security assessments.

8. Contact Information

For any privacy-related inquiries, contact:

PolarisCoreSystems
Calle Aquitania 17, Piso 4 N
Madrid, Spain
Email: [email protected]
Phone: +34 671 309 582

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your data protection rights have been violated.

Last Updated: January 1, 2026

This Cookies Policy explains how PolarisCoreSystems, located at Calle Aquitania 17, Piso 4 N, Madrid, Spain, uses cookies and similar technologies when you visit our website.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. How We Use Cookies

We use cookies for the following purposes:

• — Essential cookies: Required for basic website functionality, including session management and security features
• — Functional cookies: Remember your preferences and settings to enhance your experience
• — Analytics cookies: Help us understand how visitors interact with our website by collecting anonymous usage data

3. Specific Cookies We Use

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that blocking essential cookies may affect website functionality.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information.

6. Updates to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact

For questions about our use of cookies, contact:

PolarisCoreSystems
Calle Aquitania 17, Piso 4 N
Madrid, Spain
Email: [email protected]

Last Updated: January 1, 2026

PolarisCoreSystems, headquartered at Calle Aquitania 17, Piso 4 N, Madrid, Spain, provides digital services including website design, online ordering systems, and table booking platforms. This Refund Policy outlines the terms under which refunds may be issued.

1. Project Milestones and Payments

All projects are structured around defined milestones with corresponding payment schedules. Payments are non-refundable once the corresponding milestone deliverables have been completed and delivered to the client.

2. Cancellation Before Project Commencement

If a project is cancelled before work has commenced, a full refund of any advance payment will be issued within 14 business days, less any administrative processing fees of 5% of the payment amount.

3. Cancellation During Project Execution

If a project is cancelled after commencement:

• — Payments for completed milestones are non-refundable
• — For partially completed milestones, a prorated refund may be issued based on the percentage of work completed
• — All work product completed up to the cancellation date remains the property of PolarisCoreSystems until final payment is received

4. Dissatisfaction with Deliverables

If you are dissatisfied with delivered work:

• — You must notify us in writing within 7 days of delivery
• — We will review your feedback and provide reasonable revisions at no additional cost within the scope of the original project specification
• — If revisions cannot resolve the issue, a partial refund may be negotiated in good faith

5. Technical Failures

In the event of technical failures attributable to PolarisCoreSystems that prevent project completion, a full refund of all payments received will be issued within 30 business days.

6. Refund Processing

All approved refunds will be processed using the original payment method within 14-30 business days. Processing times may vary depending on your financial institution.

7. Dispute Resolution

Any disputes regarding refunds should be directed to [email protected]. If a resolution cannot be reached, disputes may be submitted to the competent courts in Madrid, Spain.

8. Contact

For refund inquiries, contact:

PolarisCoreSystems
Calle Aquitania 17, Piso 4 N
Madrid, Spain
Email: [email protected]
Phone: +34 671 309 582

Last Updated: January 1, 2026

These Terms of Service govern the provision of digital services by PolarisCoreSystems ("we," "our," or "us"), registered at Calle Aquitania 17, Piso 4 N, Madrid, Spain. By engaging our services, you ("Client" or "you") agree to be bound by these terms.

1. Scope of Services

PolarisCoreSystems provides digital services including but not limited to website design and development, online ordering system implementation, table booking platform configuration, SEO optimization, and related digital solutions for the hospitality industry.

2. Project Engagement

All projects commence upon signed agreement and receipt of initial payment. Project specifications, timelines, and deliverables will be defined in a separate Project Agreement that forms part of these Terms.

3. Client Responsibilities

The Client agrees to:

• — Provide timely access to necessary materials, content, and credentials
• — Designate a primary point of contact for project communications
• — Review and approve deliverables within agreed timeframes
• — Ensure all provided content complies with applicable laws and does not infringe third-party rights

4. Intellectual Property

Upon receipt of full payment, the Client receives a perpetual, non-exclusive license to use all deliverables created specifically for the project. PolarisCoreSystems retains ownership of pre-existing code, frameworks, and development tools used in project execution.

5. Payment Terms

Payments are due according to the schedule defined in the Project Agreement. Late payments may incur a charge of 1.5% per month on the outstanding balance. Work may be suspended if payments are more than 15 days overdue.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the project engagement. This obligation survives the termination of the project for a period of 24 months.

7. Limitation of Liability

PolarisCoreSystems' total liability for any claims arising from or related to the services shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. We shall not be liable for indirect, incidental, or consequential damages.

8. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, acts of government, or technological failures.

9. Termination

Either party may terminate the project agreement with 30 days' written notice. Upon termination, the Client shall pay for all work completed up to the termination date.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

11. Contact

For questions regarding these Terms, contact:

PolarisCoreSystems
Calle Aquitania 17, Piso 4 N
Madrid, Spain
Email: [email protected]
Phone: +34 671 309 582